Privacy Policy

1. Who this notice concerns

Ashrise Global Ltd is responsible for the personal information it uses to handle enquiries and manage its business relationships. Our registered office is Vistra Corporate Services Centre, Wickhams Cay II, Road Town, Tortola, VG1110, British Virgin Islands. Contact us at contact@ashrise.xyz for privacy questions or requests.

This notice covers the company website and related business correspondence. It is not a substitute for the data-processing terms of a customer’s software deployment. Where Ashrise processes application data on a customer’s instructions, the scope and responsibilities are set out in the relevant service and data-processing agreement.

2. Information and its sources

When you contact us, you may provide your name, business email address, company, role, contact details, project requirements, and the contents of your messages. You may also provide business information when discussing a quotation, contract, invoice, or support request. This information comes from you or an authorized contact at your company.

The hosting and security services used to deliver this website may process technical request information such as IP address, browser details, requested page, date and time, and security events. If the hosting platform requires authentication, it also handles sign-in information under its own privacy notice.

The current website does not include an account-registration form, online checkout, file-upload form, or site-added advertising or analytics scripts. Email links open your email application; they do not submit a form through this website. Please do not send passwords, access keys, or unnecessary sensitive information in an initial enquiry.

3. Why information is used

We use information supplied in business correspondence to respond to enquiries, understand requirements, prepare quotations, administer agreed services and support, and maintain the related business records. Technical information is used to deliver and protect the website and diagnose access or security problems.

Sending an enquiry is voluntary. We may be unable to respond, prepare a quotation, or provide requested support if the relevant contact or project information is not supplied. Any additional information required for a specific service should be identified when that service is arranged.

4. Service providers and disclosures

Information may be handled by providers supporting website hosting, security, email, and business communications as needed for those functions. Professional advisers may receive relevant information where required for accounting, legal, or contractual matters. Disclosure to authorities may be necessary where required by applicable law.

Providers may process information in locations outside your country or the British Virgin Islands. Any service-specific handling of customer data, including provider access and international transfers, must be addressed in the relevant deployment and data-processing arrangements. This website does not promise that customer data will be hosted in a particular country.

5. Cookies and website technology

The site’s own code does not set advertising cookies or store marketing identifiers in browser storage. Hosting, security, and any platform sign-in may use cookies or similar technology for their functions. Browser controls can restrict cookies, although this may affect platform access. External sites linked from this website have their own notices.

6. Retention and protection

Business-enquiry information should be retained only for as long as needed to respond to the enquiry, administer the related engagement, or meet applicable recordkeeping and legal requirements. The appropriate period depends on the record and the relationship; this notice does not prescribe a single retention period for every customer system. Hosting and email providers may operate their own technical-log and backup schedules.

Access to correspondence and project information should be limited to those who need it for the relevant work. Security, access controls, retention, deletion, and backup responsibilities for a delivered service are defined for that engagement. No website or email transmission can be guaranteed completely secure.

7. Your requests and choices

You may contact contact@ashrise.xyz to ask about your personal information, request access or correction, or raise a privacy concern. You may also request deletion or withdrawal of consent where applicable, subject to any lawful retention requirements. We may need to verify your identity and your authority to act for another person before responding.

If your request concerns data controlled by your employer or another customer using an Ashrise service, contact that organization’s administrator first. We can help route the request in accordance with the relevant customer agreement.

8. Updates

We may update this notice to reflect changes in this website or its information handling. The date at the top identifies the latest version. Materially different service-specific processing should be explained in the relevant notice or agreement before the information is collected for that purpose.